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We are hiring · Operations

Head of Client Scheduling

Remote · WorldwideFull-timeOperations team

Watch this before you apply — it will tell you if you're the right fit.

Apply for this role →

Own appointment delivery and show rate across every client calendar.

Vision, mission & core values

Read these before you apply. If they don't sound like you, this won't work — for either of us. If they do, Fondako can be the vehicle you use to build your own freedom.

The problem we're solving
The most efficient financial strategies are complex and out of reach.
Our vision
To maximize freedom, impact and abundance for those who build value.
Our mission
To deliver the most efficient financial strategies at scale, through industry-leading systems and partnerships.
01

All in

Unshakable commitment to the mission, the team, and the long-term vision.

02

High say-do ratio

Trust is built on actions, not talk. We follow through on commitments and build momentum by consistently delivering results.

03

Radical transparency

We face facts, speak directly, and solve real problems. No blame, no fluff — only solutions and clarity that move us forward. Say it clearly and concisely. Be brutally honest, transparent and vulnerable: even when it hurts, it helps.

04

Raise the standard

Great isn't good enough. Be so competent and efficient that everyone around you rises to the occasion. Solve the right problems fast, own your outcomes, respect other people's time, and make success inevitable by raising the bar in every room you're in.

01

THE OPPORTUNITY

How often do you find a role where the marketing machine is already generating thousands of leads per month, 100+ clients are already paying, the product is showed appointments, and your job is to build the scheduling operation that delivers every single one — with full authority, a team to scale, and compensation that rewards every percentage point of improvement?

At Fondako Media, we help top-tier financial professionals serve multi-seven- and eight-figure business owners with the most efficient financial strategies — reducing their tax burdens, preserving their wealth, and creating long-term freedom for thousands of families.

5 years

2,000+ financial professionals

24% quarter-over-quarter

Here's why this role exists:

Our marketing engine generates thousands of qualified business owner leads every month. Our setter team converts those leads into showed appointments. Those showed appointments are the product Fondako sells.

Right now, the scheduling department has no dedicated leader. There's no consistent hiring pipeline — when setters churn, there's no bench. There's no structured onboarding system — every new setter is trained ad hoc. There's no one conducting systematic call QC across 15–20 individual setters. Throughput in the USA sits at 8–10% when it should be 15%+. Volume needs to triple.

The gap between where we are and where we need to be is worth millions in revenue. And that's where you come in.

You're not here to babysit reps or answer support tickets. You're here to build and run the production floor of a company on its way to $12M/year. Every showed appointment your team delivers is the product. Every percentage point of throughput improvement is more revenue for our clients, more satisfaction for our advisors, and more growth for Fondako.

This is the most operationally critical hire we make this year.

Sound Like You? Apply Now →

02

YOUR #1 JOB: BUILD THE MACHINE THAT DELIVERS THE PRODUCT

Let's be direct about what this role actually is.

You're not a scheduler. You're not a team lead with a fancy title. You're not here to make sure calls get made.

You are running the production floor. Every showed appointment is the product. You own the machine that builds it.

Your primary responsibility is building the scheduling operation that converts thousands of raw leads into showed appointments — at scale, at quality, and on time. You do this by:

THE ROLE: What You'll Actually Own

03

THE ROLE: What You'll Actually Own

I'm Ready to Lead — Apply Now →

04

PROOF — OUR CLIENTS ARE ALREADY WINNING

1% of the wins

130+ Google Reviews

The best-reviewed marketing company for financial professionals in the entire space.

Now imagine what happens when USA throughput goes from 8% to 15%. When show volume triples. When every setter is coached, accountable, and operating at peak performance.

That's the job. That's the upside.

These are self-reported results from our community. Individual results vary based on skill, effort, and market. We don't guarantee specific financial outcomes.

05

WHAT SUCCESS LOOKS LIKE

North Star: Throughput & Show Volume

We have clear baseline data — your job is to move every number to the right.

Metric

Key Outcomes (12-Month Vision)

COMPENSATION

This is a leadership role with leadership-level compensation. The structure is designed around 4 independent KPIs — each worth up to $4,000/month in performance bonuses. Improve one KPI, earn that bonus regardless of the others. This creates immediate upside from Day 1.

On-Track Earnings

How You Earn

$5,000/month base salary — your floor.

Up to $16,000/month in performance bonuses — split across 4 independent KPIs:

KPI

Each KPI pays independently. Crush USA throughput but CAN shows are still ramping? You still earn the USA throughput bonus in full. This structure rewards every improvement you make, from Day 1.

Compensation scales with the business. As the company grows from $230K/month toward $1M/month, the scheduling department becomes a fundamentally larger operation. We are 100% open to extending bonus tiers, adding new incentives, and restructuring comp to reflect your scale and impact. The person who takes this department from 475 shows/month to 1,600+ should not be earning the same as when they started.

I Want to Build My Income — Apply Now →

07

Experience (Non-Negotiable)

Experience (Non-Negotiable)

Leadership & Character

Mindset

08

WHY THIS ROLE IS DIFFERENT

Perks

🎯 OUR VISION

09

To Maximize Freedom, Impact, and Abundance For Those Who Build Value.

🚀 OUR MISSION

10

Is this right for you?

We work with a small number of agents each month. Let's be honest about fit.

You're a fit if…

Not a fit if…

FAQ

11

get in touch.

Find out if this is the solution you've been looking for. Book a short 10-minute call with our team — we'll look at where you are, what you want, and whether HTAB makes sense for you.

Limited availability:

FONDAKO MEDIA. Client acquisition for high-ticket financial advisors.

📅 Book a call

Think this is you?

Read the whole page first. If it still sounds like you, the application is right below.

Apply for Head of Client Scheduling →

Apply for Head of Client Scheduling

Takes about 10 minutes. The Loom video is the part we actually watch first.

A note on AI

We use AI every day, for almost everything, and we expect you to as well. Use it here if it helps you think or tidy up your writing. What we reject is an application with nothing of you in it — no numbers, no specifics, no voice. That is obvious in about ten seconds and it goes straight to no. Write like yourself and put real details in. That is what gets you an interview.

One of our core values is ALL IN. Can you commit 100% of your working time, with no side hustles? *

We review every application and get back to you within 3-5 business days.